Healing Fields Foundation

healingfields

The Situation

Healing Fields Foundation (HFF) is a not for profit organization and has provided a one year
health education training program to over a thousand local village women and given them tools
to impact the health behaviors of their families and their communities. Plans are to scale this to
about 5000 in the next 5 years. With help from HFF, many of these Community Health
Facilitators (CHFs) use their new knowledge and skills to educate the community on health
issues, sanitation, hygiene, government programs in Health and also to create livelihoods in the
healthcare sector providing goods and services. What results is a network of women making an
impact on the ground level and at the same time earning a living doing it.

The Problem

CHFs provide the last mile connectivity to the communities in which they live. Through these
women HFF gets a firsthand understanding of what the health status of their villages. We
collect data from them during the program via surveys and receive constant feedback through
our field staff. This is a labor intensive process and it takes a while before information gets back
to HFF’s main office where it can be together and made sense of in bigger picture. Of particular
interest is the need for CHFs to report spikes in the number and frequency of a particular
disease. They don’t have a quick and reliable means of getting that information to people who
can help address the issue before it becomes a serious community problem.
Additionally, CHFs can use support in the field. When people come to them with symptoms,
sometimes CHFs could use help figuring out what is wrong and refer them to the relevant health
providers which could save time and money and at times even save lives.

The Challenge

CHFs have access to mobile phones. These are basic phones that have voice and SMS, but not
data capabilities. The challenge is to create a system that uses these phones to connect CHFs to
HFF so that they can provide information on their communities and get health decision-making
support. The system needs to be fully automated or semi-automated. It must be kept in mind
that CHFs are functionally literate but not used to technical or complicated processes. The
program must be designed in a manner that it is simple to use, work in areas where there is
limited access to data networks and at the same time can be translated into multiple
languages.

Contact Information

Mukti.bosco@healing-fields.org
sheldon.wallbrown@healing-fields.org

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